Suncoast Credit Union

Reviews

• ★ ★ ★ ★ ★
  Great mortgage and auto rates often with bonuses or paid closing costs. Deposit $5 in savings and you are a member for life. Very thorough to the T. Nothing but good things to say.
  By Shaun Ribas, January 07, 2018
• ★ ☆ ☆ ☆ ☆
  Boy! Where to start? Suncoast Credit Union used to be my favorite bank. No hassles, easy access to my finances without all the added fees and hassles of regular banks. Now, their new “Live” Teller is simply atrocious. Both inside and outside, the wait times are completely ridiculous. I’ve been waiting for more than 20 min. Besides being a totally impersonal banking experience, it takes an incredible amount of time to actually speak to a teller in a remote call center. Once a teller does come on the line, the language barrier is immense as the teller had poor English speaking skills. Perhaps in a foreign country? My only hope is that enough customers complain or take their business elsewhere because of this companies poor judgement on automating “Live” teller transactions. Maybe then they would have no choice but to return to the proper way of conducting banking.
  By B. Baker, July 03, 2017

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